Terms of Use
Welcome to your Customer Center. By logging in and browsing, you agree to the following terms and conditions (“Terms of Use”).
1. I am responsible for my log in code and will only disclose it to employees who require its usage for business purposes.
2. I will not disclose, use or assist any person who will disclose or use Novatech’s confidential information without written authorization.
3. Reproduction of any promotional photograph of NOVATECH CANADA INC. (“Novatech”), in whole or in part, is prohibited unless (i) it is performed by a business customer of Novatech (the “Customer“), or by a third party for such Customer and at its request, with valid access to Novatech’s extranet from which a copy is available for download and (ii) that such reproduction is for the Customer's own internal purposes only, to promote Novatech’s products (excluding the promotion of any product competing with those of Novatech). This permission constitutes a limited, non-exclusive, personal, non-transferable, royalty-free, no-warranty licence, excluding any liability of Novatech, revocable without any reason upon notice by Novatech to the Customer and terminable by operation of law in the event of any use by Customer not authorized under this licence.
4. Proprietary rights
You acknowledge and agree that Novatech (or Novatech’s licensors) own all legal right, title and interest in and to the website, including any intellectual property rights which subsist in the website (whether those rights happen to be registered or not, and wherever in the world those rights may exist). Nothing in the Terms of Use Agreement gives you a right to these rights or to use any of Novatech’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features. You may electronically copy and print hard copies of pages from this website for your personal or professional use provided that reference is made to Novatech when the document is used. Aside from the foregoing, you may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way this website or any of its content including corporate, media, material, data, text, software, music, sound, photographs, graphics and video included in such content (“Content”).
5. Responsibility for Novatech Content
Although reasonable efforts are used to ensure that this website will be current and accurate, we do not represent or warrant that this website will be error free, or completely accurate or current at all times or at any time. We may make available various Content on our website. The Content on this website is for informational purposes only. Content is available on as “as is” basis. You therefore agree that you will not hold Novatech responsible or liable for any inaccuracies in the Content posted, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of or reliance upon any Content posted, emailed, transmitted, or otherwise made available via our website.The information contained on the website is subject to change and Novatech reserves the right to change or remove any Content from the website, in whole or in part, at its sole discretion, at any time, without notice.
6. External Links
Our website may link to or provide links to other websites or content or resources. Novatech has no control over such third party’s websites and resources. You acknowledge and agree that Novatech is not responsible for the availability of such external websites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such websites or resources. You further acknowledge and agree that Novatech is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or advertising, products, or other materials on or available from such websites or resources.
7. Anti-Spam
Novatech is committed to providing transparency to outside parties (which we may electronically communicate) with respect to our practices in complying with Canada’s Anti-Spam legislation and its relevant rules and regulations (“CASL”). The types of commercial electronic messages (or CEM) that Novatech may send from time to time could include messages pertaining to our products and services to recipients that have agreed to receive them, messages sent to our current or potential customers and messages sent to our current or potential service providers or business partners by our various business units.If you have received a CEM from Novatech it is because either you have previously provided your express consent, we have your implied consent under CASL, or because the type of message sent is exempt under CASL. Novatech has your express consent if you have requested information about our products. Novatech may infer your implied consent if: (i) Novatech has an existing business relationship with you or has a former business relationship with you which terminated less than two years ago (for instance, you are a former client) (ii) Novatech received an inquiry from you within the last 6 months or (iii) You disclosed your electronic address to a Novatech employee (for example you provided your business card to a Novatech employee) or you conspicuously published your electronic address (for example, via a corporate website or in a brochure) and the CEM sent is in connection with your business role and function. A message sent by Novatech would be exempt if the message or the relationship between you, Novatech or the Novatech employee who sent you the message is one of the following: (i)You have a personal relationship or a family relationship with the Novatech employee who contacted you (ii) The CEM is sent between Novatech and another business, where there is an ongoing relationship between Novatech and this other business (iii) The CEM was sent by Novatech to you, in order to respond to your request or inquiry (iv) The CEM was sent by Novatech to you, in order to enforce a legal right or obligation (v) the message was sent to you once, following a referral by a current Novatech client, service provider, business partner or employee who also has a personal, family or business relationship with you (vi) the message only provides you with a request for a quote or an estimate, only facilitates or confirms a transaction, or only provides Novatech warranty, product recall, safety or security information.
8. Security of Personal Information
We will use reasonable security measures to protect your personal information against unauthorized access. Please be careful whenever sending personal information to Novatech via e-mail. E-mail is generally not a secure means of transferring information. We therefore cannot guarantee that this information will not be lost or used in a fraudulent manner and we encourage the use of e-mail encryption to communicate with us.
9. Governing Law and Jurisdiction
The laws of the Province of Quebec shall apply to the interpretation of this Privacy Policy notwithstanding any conflict of law provisions. All proceedings relating to this website or to this Privacy Policy shall be brought before the courts of the Province of Quebec.
10. Change in Privacy Policy
If there is any material change in our Privacy Policy, the revised statement will be posted on this website. Regardless of any changes we make to our Privacy Policy, we will only use your personal information in accordance with the version of the Privacy Policy in place at the time you provided your information, unless you later give your express consent for us to do otherwise.
11. Contact for Questions or Concerns
If you have questions or concerns regarding this Privacy Policy, or if you wish to review, edit your personal information or request that we delete personal information stored in the databases we actively use, please contact: [email protected].
Unless restricted by law, we will take all reasonable steps to functionally delete your personal information from our database(s) upon request, although we may keep a copy for archival purposes for as long as necessary, in compliance with applicable data protection and privacy laws. We will respond to your request to access, update or delete your personal information within thirty (30) days. Before we are able to provide you with any information, correct any inaccuracies or delete any information, however, we may ask you to verify your identity and to provide other details (in a secure manner) to help us to respond to your request. This Privacy Policy was last updated on November 1, 2017.Please note that both the English and French versions of Novatech’s Privacy Policy have equal legal value.
“Cookies” are little bits of information that are sent to your computer when you visit a website. They are saved, either temporarily or permanently, on your hard drive, leaving a trace of your passage. The information can include information such as the date and time of your last visit, a given answer to an online question, personal information, etc. Cookies can also enhance your web experience by recording your navigation preferences for a given website. Cookie files stored on your hard drive are harmless and they may be read and deleted at any time. Thus, you always have complete control. Cookies provide important data for our marketing department. Indeed, this information enables us to know the total number of visitors for each of our websites within the Novatech Network and the length of each visit. Upon using a website within the Novatech Network, a cookie file is created and stored on your computer, enabling us to “recognize” you every time you visit one of our websites within the Novatech Network. Most Internet browsers will accept cookies by default. If you so choose, you may, at any time, change your parameters to disallow the use of cookies. However, in doing so, you will be unable to access the full features of our website.